Sanmaarga Sanchaari

+91 9148603550 info@sanmaarga.com

Terms & Conditions

By accessing or using our website or service, you agree to be bound by these Terms and by our Privacy Policy.

Overview

Sanmaarga Sanchaari is an online marketplace in Mysuru for intra city logistics needs. We also provide services to other cities on contractual basis. Sanmaarga Sanchaari does now own or operate any vehicles. We connect vehicle owners and individual customers who need service. We are committed to streamline intra city logistics service which will help both individuals who are in need of service and vehicle owners.

Definitions

"Sanmaarga" refers to Sanmaarga Sanchaari incorporated in Mysuru with registered address at Mysuru;

"Agreement" is a reference to these Terms and Conditions, the Privacy Policy, any order form and payment instructions provided to you;

"Privacy Policy" means the policy displayed on our Website which details how we collect and store your personal data;

"Customer", "you", "your" and "yours" are references to you the person accessing this Website and ordering any Goods or Services from the Website or from any other channel provided by Sanmaarga;

"we", "us", "our", and "Sanmaarga Sanchaari" are references to the Company;

"Driver" is a third party, who has agreed with Sanmaarga to accept bookings from you through the Services.

“Services” means the operation by Sanmaarga to distribute your details and details of your proposed journey or delivery by vehicles submitted to Sanmaarga through the Software to Participating Drivers for their acceptance and to provide you with other information on the relevant Participating Drivers, the journey or delivery, and on your use of the Services;

"Website" is a reference to our Website http://www.sanmaarga.com or our mobile applications on which we offer our Goods or Services.

Delivery Service

All goods carrier hired via Sanmaarga Sanchaari are operated by thirt party providers. Sanmaarga Sanchaari has taken all the measures to verify drivers background, vehicles. We value the services provided to you. However Sanmaarga does not guarantee the ability of the goods carriers. Sanmaarga will not be held responsible for any dispute arises between drivers and customers. Sanmaarga shall not be held responsible for loss of goods.

Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address designated by you at the time of ordering.

Sanmaarga is a platform to provide delivery service for you to obtain transport and logistics services from Participating Providers. Sanmaarga does not own any vehicles.

Customers Obligations

The Customer warrants that he is either the Owner or the authorized agent of the Owner of the Goods, and that he is authorized to accept and is accepting these Conditions not only for himself but also as agent for and on behalf of the Owner of the Goods.

Customer shall ensure that every article is adequately packed to protect against damage in the course of transmission.

Customers are responsible to provide any receipts of the goods or declaration needed as per regulations.

The Customer warrants that he has complied with all laws and regulations relating to the nature, condition, packing, handling, storage and carriage of the Goods. Customer shall not dispatch and Drivers reserve the right to refuse any articles that are prohibited by law, dangerous or hazardous materials, perishable substances, and radioactive material. The Customer is liable for any loss or damage suffered by any third party as a result of any breach of the terms. Drivers participating with Sanmaarrga will not open and inspect the Delivery Items, and bear no responsibility in any legal liability resulting from the transportation of the Delivery Items.

Payment

Charges quoted during booking through website are estimated cost only. Actual cost will be calculated upon delivery by the vehicle drivers.

Customers shall pay the final amount to drivers upon fulfilling the service or agreed amount during the goods pickup.

Refund Policy

Any amount taken from the customers will be refunded in case of service cancellation initiated from Sanmaarga.

Limitation of Liability

Drivers shall take all reasonable precaution to prevent unauthorized persons from having access to the Delivery Items and shall also take all reasonable precaution against loss of or damage to the Delivery Items.

Sanmaarga shall make reasonable effort to deliver the Delivery Item according to the respective delivery schedules, which are estimates only and not guaranteed. Drivers shall however not be liable (whether in contract or otherwise) for any delays in effecting delivery of the article for whatever reasons.

Technical Problems

Our Service and Software may be subject to limitations, delays, outages, and other problems that are inherent in the use of the internet, software and other electronic communications. We are not responsible for such delays, failures, or other damages that result from such problems.